Disable the user post session prompt?

AL-IT
AL-IT Posts: 1
edited May 2023 in General questions

The user I remote to gets a prompt after I close the session, it is a question to the user if they want to generate at new random password, they get three choises, Inactivate or Generate a new or Keep and then some seconds is ticking.

How can I hide this from the user so they do not have look att this every time I remote them?

Maybe a Dword under HKEY_CURRENT_USER\Software\TeamViewer\MsgBoxDontShow?

Comments

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @AL-IT ,

    Thank you for your post.

    Please see following setup on a remote device.

    TeamViewer software > Extras > Options > Advanced > Show advanced options > Please choose Keep current - random password after each session under Advanced settings for connections to this computer.

    image

    Hope this will be helpful.
    Best regards,
    Yuri

    Former Japanese Community Moderator
  • pdx86
    pdx86 Posts: 5

    Have you found a fix for this? This happens to our terminal server environment as well. We have 20-25 users on each server and some of them would click "Disable" which removes the password for everyone else.

    Even if we have the Advanced Options set to "Keep Current" after each session, this pop up still appears.

    How can this pop up be disabled permanently?

  • memphiz
    memphiz Posts: 14
    edited July 2023

    You have to create new a policy or add a settings to your existing one:

    Random password after each session - set it to: " Keep current" + enforce