installing on a new machine, tried to deactivate licence doesn't seem to make a difference. when activating on new machine i'm, getting your licenec has already been activated you do not have any moves left.
Maybe it is faster if you call the support directly. But your ticket will be processed as well. You just may need more patience
Have a great day. All the best,Natascha
Hi
I have raised a ticket, or am i better calling the number?
Hi @AcuteSales,
Thank you for your message.
Can you please contact your local support team?
They are pleased to help you with reactivating your license.
Have a great day.
All the best,Natascha