Calibration is off Galaxy S10e

sam_w

Hi, I'm trying to connect to a Samsung Galaxy s10e (with newest version of Quicksupport) and with the newest version of Teamviewer on Windows 10. However, the calibration is way off. In order to click on something, I have to click many pixels below that icon. And if something is near the bottom of the screen, I can't press it at all. This has never happened to me before with the other phones I connected to.