with Windows 10 I was asked of password to connect

NetDoctor
NetDoctor Posts: 31 ✭✭
edited May 2023 in General questions

Hello,

sorry my english is not very good.
I've the problem, when i try to connect to a PC with TV14 the question of Password where asked. Until some weeks it run's. The right policy have the PC not and if i try to change the policy the question of the password comes again.

What can i do ?  The PC-User should only accept the connection.

regards

Chris

Thanks, Chris
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Comments

  • JeanK
    JeanK Posts: 6,981 Community Manager 🌍

    Hello @NetDoctor,

    Thank you for your message.

    Your English is totally fine. :-)

    Could you please verify, if you have enforced the policy on your remote device?

    In order to do so, connect to your account on your Management Console, go to Configure and DeployPolicies, edit your policy, also edit the setting of your policy Access Control (incoming connections) and check if the box Enforce is ticked (see below):

     

    Enforce policy.png

    This will force the remote computer to have this setting set up.

    If it is not ticked, the local settings will apply, if they are different.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

  • NetDoctor
    NetDoctor Posts: 31 ✭✭

    Even after I set this hook, reconnecting to the PC still requires a password.
    So far, it has always been that the policy has worked and the user only had to confirm.
    Since we have Windows 10 in use, these phenomena have occurred.
    Would it help to reinstall the TV host on the affected PC?

    we ever get this window

    Bildschirmfoto 2019-04-09 um 09.04.03.png

    Thanks, Chris
  • NetDoctor
    NetDoctor Posts: 31 ✭✭

    The tick to for force this options is set but the problem occurs.

    Thanks, Chris
  • JeanK
    JeanK Posts: 6,981 Community Manager 🌍

    Hello @NetDoctor,

    Thank you for your message.

    Then, I only see one solution left:

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager