When remoting to pc it says free version but we have licence?

rs6kev Posts: 2
edited May 2023 in General questions

We have a business licence for the software.  When i click on connect to a pc (in our network) it shows Free License (non commercial use only) 


Best Answer


  • JoshP
    JoshP Posts: 894 Community Manager 🌍

    Hello @rs6kev,

    Thank you for your message.

    Could you please let me know exactly where you see the 'free' message?

    Thanks in advance!

    Josh P.

    Senior Community Moderator


  • rs6kev
    rs6kev Posts: 2

    Thank you for replying

    I see the message when

    1.  Connecting to the client PC - the "control box" in bottom right says Free version

    2. When closing the client PC connection my computer comes up with a message saying please buy a licence