Unable to receive attachments via email with Service Camp ticket

Gerken

Hello, 

We are currently testing out Service Camp as our default IT ticketing system. We are unable to receive pictures/attachments in our tickets created by our users. We can view them  just fine within our Service Camp portal, but not within our own Emails. Is there a way to resolve this? 

Thanks, 

-Gerken  

MauricioMEndoza

I have the same problem, if you know how to resolve, please share  it ....

 

thanks!