Your trusted place to explore and exchange TeamViewer knowledge.
Hi Please can we organise a meeting to discuss a few things regarding service camp. Creating fields where Colleagues have to enter details before submitting tickets (i.e. Subject field) Creating particular reports for the day, month. We will have more questions upon the time of the meeting. Please can you advise on this…
What is going on with Service Camp lately? Login issues, timeouts and now ridiculously long load times just to refresh my ticket list. Now I just read that teamviewer is no longer developing service camp. Time to jump ship. Teamviewer's remote management software is good but service camp is abysmal. I won't be renewing my…
Recently, we have been having issues where our accounts will timeout and have to re-log back in even though I have the "Keep me signed in" checked every time I sign in. This is happening to me and my tech. What is the timeout on being logged in and why is it not keeping us signed in when we have that option checked?
Hi Is it possible to create a ticket through API?
Hello, We are currently testing out Service Camp as our default IT ticketing system. We are unable to receive pictures/attachments in our tickets created by our users. We can view them just fine within our Service Camp portal, but not within our own Emails. Is there a way to resolve this? Thanks, -Gerken
It looks like you're new here. Sign in or register to get started.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/