Only blue hand cursor in the android host?

michalgip
michalgip Posts: 1
in Mobile

TeamViewer 14 (OS Win10) does not control TeamViewer Host Android (only the preview and cursor "blue hand")?
Both TeamViewers logged in to the same company account.
What can cause blocked control?

 

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Comments

  • rak9997
    rak9997 Posts: 1

    I can't access other android device. Only hand cursor is shown all the time.nothing can be clicked.Screenshot_20200920-102748.jpg

    How to solve this problem

  • saldimaro
    saldimaro Posts: 1

    Seguo. 

     

    Grazie.

  • Brando
    Brando Posts: 2

    same here. thanks

  • Brando
    Brando Posts: 2

    Try pressing both volume buttons together. That toggles between remote control and view only on my phone.

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