license issue

Abhishekchouhan

Hi,

I am facing problem issue with the account, my company have corporate license for multiple user. They have added me to the databse but still the account is asking for purchase. it should not be like that and my head is also not understanding the problem cause. I signed up with my company email id and that id entered in the company teamviewer account. ideally it should work without any purchase because i have logged in with that same email id.