I don't find logfiles of my connections on MacOs

Hi, there

I am having a problem that i don't find any log files or teamviewer folder in this directory

TeamViewer Full Version, Host, and QuickSupport:

Macintosh HD > Users > [username] > Library > Logs > TeamViewer

and I am sure that the log settings are "on" in the teamviewer

Can you please guide regarding this because I really need to know the storing technique for the logfiles on MacOs???

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TeamViewer 14

Thank you for your replay @JeanK

but I have seen this article, and I follow the instructions but as I said i don't find any log files in there.

and I am sure from the settings on the teamviewer for the log saving is turned on

My regards, thanks

Thank you for your message.

You will find all the information you need regarding the Logs storage in our Knowledge Base article here: How to find your log files on Windows and Mac and Linux

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean