I don't find logfiles of my connections on MacOs

SaadSrs
SaadSrs Posts: 2
edited May 2023 in General questions

Hi, there 

I am having a problem that i don't find any log files or teamviewer folder in this directory

TeamViewer Full Version, Host, and QuickSupport:

Macintosh HD > Users > [username] > Library > Logs > TeamViewer

and I am sure that the log settings are "on" in the teamviewer

Can you please guide regarding this because I really need to know the storing technique for the logfiles on MacOs???

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Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @SaadSrs,

    Thank you for your message.

    You will find all the information you need regarding the Logs storage in our Knowledge Base article here: How to find your log files on Windows and Mac and Linux

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

  • SaadSrs
    SaadSrs Posts: 2

    Thank you for your replay @JeanK 

    but I have seen this article, and I follow the instructions but as I said i don't find any log files in there.

    and I am sure from the settings on the teamviewer for the log saving is turned on

    My regards, thanks

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