Microsoft Visual C++ Runtime Library Error on XP SP3

teamviewertk
teamviewertk Posts: 3
edited May 2023 in General questions

I have been trying to update to TeamViewer 14 on my Windows XP SP3 systems and always receive an error with Microsoft Visual C++ Runtime Library. The installation does not complete and TeamViewer no longer runs. After reverting to v. 11, it works fine... until yesterday. Now V 11 is out of date and I am unable to connect to computers running that version.error c.PNG

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  • teamviewertk
    teamviewertk Posts: 3
    I found the answer in another post.

    “Enable IPv6->

    -Press the keys [Windows] and [R] simultaneously on the keyboard. The Run window opens.

    -Enter cmd in the Open field and confirm with OK. The command prompt opens.

    -At the command prompt, type netsh interface ipv6 install and press the Enter key. IPv6 is now installed on your computer.”
  • epoxypatch
    epoxypatch Posts: 1

    this solved my problem and allowed me to install tv14 on my XP machine.  Thx

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