Click on Remote Control, but nothing happens

edgar_landeros Posts: 1
edited May 2 in General questions

Just started happening last week. I've tried a few different computers to connect to, but nothing happens when i click on the remote control option. Also tried Remote Control using password. 

Version: 14.3.4730 - Windows Machine (Corporate License)


  • Ying_Q
    Ying_Q Posts: 2,380 Moderator

    Hi @edgar_landeros 

    Thank you for your post.

    Can you kindly try to restart TeamViewer service and also signin your licensed accoun on TeamViewer client please.

    As you are a licensed user, feel free to contact TeamViewer support team for individual support please.



    Community Moderator/中文社区管理员