Black screen

Melissa524

Trying to work from home today. I am on a Mac using OS 10.14.5. Downloaded the latest version of TeamViewer just now. It's 14.1.3399. I'm on Chrome. I can connect to my host work computer, but I get a black screen. My work computer is running TeamViewer.

Can you help?

Melissa

Ying_Q

Hi, @Melissa524 

Thankyou for your post.

Can you kindly update the version of TeamViewer to 14.3.4730 please. For more information, feel free to check out  Enjoy using the best version of TeamViewer we made so far! - How to proceed?.

Kind regards

Ying_Q