My teamviewer is stucking in the screen of "TeamViewer is starting, please wait", and can't login my account since two days before.
80 and 443 are open. the scan does not pick up the 5938 though.
My firewall is switched of though, so I dont see how it can be blocking it!>??
@konmandi77 Have you checked if the ports 5938, 443 and 80 are open?
More info about ports and TeamViewer here: Which ports are used by TeamViewer?
Cheers,
Jean
Guys of course I did!!
I have done all basic fix steps.
Unistall and install all versions from 14 till the latest. Each time completely removing TV files etc, restarting blah.
its is something else, that I cannot figure out.
I use a mac mojave 10.14.6
Hi @konmandi77
Did you tried the sugestion of @JeanK about full uninstall and make a new fresh installation?
Regards
Hi @konmandi77 ,
Thank you for your post.?
We're not aware of any issues on our side. Can you please check if restarting the TeamViewer service helps?
Also we always recommend to use the latest version of TeamViewer.Please check if your operating systems is supported.
Kind regards,Yuri
same to me - i found several posts for the past year, same exaclty problem. still there has been no fix on this issue and it appears to be world wide for LONG TIME.
didn't work. i did uninstall and reinstalled the latest version, the issue persisted
but I didn't check the box "remove Settings" because I don't want to lose my configuration
Hello @emarde
Thank you for your message.
What we could recommend you to do, is to uninstall fully TeamViewer and install the latest version of the software.
You will find all the information you need in our Knowledge Base article in the links above.
I hope this was useful.
Jean- this rebooting suggestion doesn't work. Nor does restarting the computer. Do you have any useful suggestions?
Hello @yz211,
Could you please restart the TeamViewer service on your device and try again?
Best,
