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Trial Version

I have recently set up a new computer and have downloaded teamviewer - 
I have a business licence but it says I am using trial ! 

I have tried uninstalling and doing all the stuff i can find on the internet by deleting information in the %appdata% area and reinstalling but its still not working 

Cannot get through to support ! 

Wondering why I am paying nearly $600 a year for a product I cannot just install and get to finction!!! 

Really annoying - Please help! 
Thanks -

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