Version 14 doesen't works

cla_c77
cla_c77 Posts: 1
edited May 2023 in General questions

I have installed in my pc (windows 10), the lastest version 14.

When I try to use TeamViewer, a message write my version is old and I need a new one.

Ok, but if Version 14 is not lastest version, what I have to do? I have a free lecense 

Someone could help me?

Thanks and have  nice day

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Comments

  • Ying_Q
    Ying_Q Posts: 2,720 Moderator

    Hi @cla_c77 

    Thank you for your post.

    As the message mentioned that TeamViewer at the remote side is running the older version. Kindly update the remote side to the latest version of TeamViewer please.

    Regards

    Ying_Q

     

    Community Moderator/中文社区管理员