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Our users are getting "Trial version X day's remaining.."...." announcements, we have Corporate lice

Hi TV peeps :-)

Why is this happening for us (see screenshot)? Almost all our users are experiencing this! We have Corporate Licence and until couple of day's ago all machines had version: TeamViewer 14.3.4730. Now, when we update through the App (I think that's the reason for the trial announcement) and have version: 14.4.2669

WhTrial-error.jpg

When i try to upgrade this version (See screenshot) "Help" --> "Check for new version" nothing happens! 
We just want Teamviewer to upgrade to the newest version and keep on with our work :-)

P.s Tried to upgrade (See screenshot below) from TV 12 to TV14 on one machine, but was asked to login to TV account?! 

tv12-tv14.jpg

And more:

Still-Trial.jpg

Still more, now a machine with correct update:

 

Ok-update.jpg

More,(read inside the screenshot):

INA-Vers13to14-login-must-be-done.jpg

GBG-Free-license.jpg

UPDATE: Where do I get (where can I download it from?) the latest Corporate version of Teamviewer 14?

Cheers,

Björgvin Arnarsson

Vegagerdin

Björgvin Arnarsson

Best Answer

Answers

  • Bjorgvin
    Bjorgvin Posts: 11 ✭✭

    Aaaaahaaa that explains it all hahaha :-) I did not know this :-)

    Sometimes the answer/solution is so simple.

    Thank's a million Esther.

    Cheers, Björgvin

    Björgvin Arnarsson
  • Esther
    Esther Posts: 3,880 Community Manager 🌍

    Perfect - happy to hear it helped you :-)

    Please feel free to post again if you have more questions! The Community is always here to help.

    Thanks and best, Esther

    Community Manager

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