Can't control my phone with QuickSupport HUAWEI
Takeshi-dayo
Posts: 3
in Mobile
Hello. This terminal only supports screen sharing, I want to fully control the Android terminal remotely. Information about the device HUAWEI MATE 9 MHA - L29 android 7.0 Please enable this.
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Comments
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Try installing the Android Host instead of QS
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Bart Lanzillotti0 -
I tried putting teamviwerHost, but I can not control it, but if add-on does not match the version, I get an indication and ask for uninstallation of add -on.
TeamViwerHost version 12.2..6961HM0 -
Can you elaborate on this part please " but if add-on does not match the version, I get an indication and ask for uninstallation of add -on. "
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Bart Lanzillotti0 -
Not compatible with current system version0
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Ok, then unfortunately I suspect that the Huawei device you are using is like my Dad's Xoom and does not support remote control.
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If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti0 -
Hi all,
please check this thread for further information and download the app from Google Play.
I hope, this will solve the issues :-)
All the best, Esther
Former Community Manager
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I have the same problem with my Huawei Y560 model.
Anyone helps ?
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