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THT

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Yuri_T

Hi @THT ,

Thank you for your post.

The license is not activated on the device itself, but it is connected to your TeamViewer account. Please keep in mind: You have to be signed in to your TeamViewer Account that is associate with your license to have licensed connections.

Please log in to the Computers & Contacts list with your TeamViewer account to use TeamViewer with full functionality. You can find the Computers & Contacts list easily by clicking on the top left circle with the person inside ① or on the tab for Computers & Contacts ➁ :

Hope this will be helpful.

All the best,
Yuri

Yuri_T

Hi @THT ,

Thank you for your post.

The license is not activated on the device itself, but it is connected to your TeamViewer account. Please keep in mind: You have to be signed in to your TeamViewer Account that is associate with your license to have licensed connections.

Please log in to the Computers & Contacts list with your TeamViewer account to use TeamViewer with full functionality. You can find the Computers & Contacts list easily by clicking on the top left circle with the person inside ① or on the tab for Computers & Contacts ➁ :

Hope this will be helpful.

All the best,
Yuri

THT

Thank you, Yuri.  I decided to delete my whiny post as I don't think it will help anyone (unprofessional). Thank you for your comments. I am marking it as the solution, although it was not the issue.

Yuri_T

Hi @THT ,

Thank you for your reply.
I am glad that has been solved. It is totally fine, I really appreciated that you posted and shared your issue in the community. That helps other users who have the same issue.

Please do not hesitate to post anytime if you have any other questions about TeamViewer.

Best regards, Yuri