Poor Accounting by Teamviewer!!

Goof134

Updated my licence through the management consul portal and now receiving mails to tell me I need to pay the last invoice before they will accept the new licence payment! I updated and paid according to me through your portal so why is this the issue and now I cannot access the one computer in my office that i use this very expensive product for!!!!!!!

AlenaC

Hi @Goof134 ,

thank you for your post. Welcome to the Community.

We are sorry for the caused inconvenience. Could you please send me in a private message your contact details? I will forward them to our dedicated team, so that they reach out to you as soon as possible,

Thanks in advance
Best,
Alena