User account logout after connecting to Win10 via Team Viewer

Fark
Fark Posts: 2
edited May 2023 in General questions

Hi. I have a problem on some computers running Win10. User account is logging out after connecting to Win10 via Team Viewer. Thanks for advice!

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  • JeanK
    JeanK Posts: 7,034 Community Manager 🌍

    Hello @Fark

    Thank you for your message.

    You can decide if you want to lock the user session after closing the TeamViewer session within the TeamViewer toolbar or within the TeamViewer options of your device.

    You will find all the information you need how to proceed in our Knowledge Base article here, in section X - Closing the session: All about the TeamViewer Remote Session Toolbar / X - Closing the session

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager

  • Fark
    Fark Posts: 2
    You did not understand me. The problem is that the account is locked itself. As soon as I connect to the computer running win10 this happens immediately. The question is why and how to fix it?
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