Stuck on v13 due to older Mac software needs
I have a Mac that I have to leave on v 10.10 Yosemite and a Windows 10 machine. TV v13 always worked gret for me but now I keep gettting pop ups telling me I need to update the remote computer and that the session will time out after 5 mins - which it does. Not sure how I can keep using TV in any useful way. It seems all free accounts have to upgrade but paid accounts do not. Is that the case? Will be a real workflow killer for me if it is. Please let me know.
Comments
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Hello @dsj
Thank you for your message.
Using TeamViewer for free is only possible with the latest version of the software. Please find more information here: Enjoy using the best version of TeamViewer we made so far! - How to proceed?
If your device is not compatible with the latest version, you will be blocked by the time-out.
There is, unfortunately, no workaround for this, but to buy a professional license. Sorry for the very straight-forward formulation, but we prefer to be honest with our users.
I thank you in advance for your understanding.
Cheers,
Jean
Community Manager
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