Predatory auto-renewal strategy
Our company has bought Teamviewer last year and this year it got auto-renewed this year without informing us.
Teamviewer was sharp to disable our license and ship us an invoice to pay, but were reluctant to inform about pending auto-renewal. We we're planning on using a downgrading our next license, but this predatory strategy is pushing us away from teamviewer altogether.
Has anyone dealt with this before and what our next steps should be?