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Read this announcement in 中文 | Français | Deutsch | 日本語 / Português | Español If you've landed on this page, it is likely that you are seeking assistance from our Customer Support. Please take a moment to read the information below for a better understanding of our support policies. For free users At TeamViewer, we strive…
Hello! How can I log out of the management of other remote PCs in TeamViewer, but remain logged in for uncontrolled access from outside - without entering the id and password? Well, that is, without losing free access via TeamViewer to a remote PC, it must be prohibited to have access via TeamViewer to mine and other PCs…
Dear TeamViewer Team. I would like to cancel my subscription of my Business Plan that I didn't have a chance to use at all. You can look and see it didn't work for me at all. I'm in the 7 day period with the MONEY BACK GUARANTEE and have my Full Refund Back. But I'm having a REAL hard time to cancel this: 1. When I go to…
I recently had to download Quick TeamViewer app at the request of the support team who provides me with medical equipment that relies on Bluetooth connectivity to phone. Now there is a small button (icon) on the edge of my home screen that neither does anthing when tapped, nor can I remove it. It is the TeamViewer logo…
I am working remotely from my laptop. When using Photoshop and Illustrator, the cursor does not change to reflect the tool I am using, e.g.: Pen, Brush etc. The only thing that shows is the mouse arrow. Anyone have a solution for to fix this?
Hello, I was using my computer and teamview window suddently showed up. I found someone (ID: RNRW-BBJ3O1) was connecting my computer. He might find I was also using computer and then ended after a few seconds. Below is from the logfile, 1) can some tell me what did he do to my computer? 2) where the connector come from? 3)…
Since I installed TeamViewer my desktop wallpapers are stuck to the same one on all monitor, can't use different ones, color calibration from Windows is unavailable, night light is not working... what did the program change to make these fail and how can I fix it?
I need to convert TV recorded session to AVI and then edit them, to obstruct the legally protected parts, and submit it to my other clients as a marketing content, or as a HOWTO materials. I do not see this kind of feature. So please take it into consideration. Regards, mLipok
I've seen some old messages here from around 5 years ago which state that when TeamViewer is running under macOS, sound cannot be transmitted from the macOS machine to the TeamViewer client on the connecting machine. I'm wondering whether during the past 5 years, that this lack-of-sound problem under macOS might have been…
Hi all, Based on our users´ feedback, TeamViewer created a new license type called the Remote Access license. Our goal was to offer a low price, high-value solution for specific use cases like Remote Access or Remote Work. Classic examples are Home Offices or Server administration to a limited extent. One major point…
Hi, I'm trying to remote control an android device having Teamviewer Host running via Teamviewer running on a Windows 10 PC. After the connection is established, the lockscreen of the android device is shown and I have to type in the PIN. How can I do this on the PC. Using the keyboard doesn't work. The android device is…
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