blocked by invalid free account klantnummer - AccID 20214894

Ppeter

Hello
I have ordered and paid a new account.
After installing I was not able to use it, i.e.monitoring my client, because your system still recognizes my earlier free account that has become invalid weeks ago.
I thought that removing the first installation could solve this, but after doing so I could not install anymore because of an invalid token.
Please send your answer to **Please do not post Email Addresses**

Ying_Q

Hi @Ppeter,

Thank you for your post.

Kindly check out How to activate your license please if you have not been able to activate your license. If you have done so, please sign in your licensed account on TeamViewer client before initiate any TeamViewer connection. If you still experience any difficulties on license activation or initiating connection, free feel to contact TeamViewer Support Team for individual support.

We are sorry for any inconvenience caused and hope your issue will be fixed soon.

Regards

Ying_Q