How to logout from mobile apps after session already ended?

ecloh
ecloh Posts: 2
in Mobile

I had an account and logged in via the Android apps and after I had ended the session, I noticed that I am still signed in to the mobile apps after 12 hours when I checked the mobile apps again.  Does anyone here has a solution or facing the same problem?

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  • Ying_Q
    Ying_Q Posts: 2,708 Moderator ☑

    Hi @ecloh,

    Thank you for your post.

    Kindly check the Settings on TeamViewer Remote Control,  under Account, the option of Sign out will be available on Android device.

    If you are an iOS device, you may find the options of Sign out when leaving the app and Sign out under Account.

    Meanwhile, can you kindly make sure the TeamViewer version is up to date please.

    Hope the information above helps.

    Ying_Q

    Community Moderator/中文社区管理员
  • ecloh
    ecloh Posts: 2

    Dear Ying_Q,

    Thank you for replying but I found it. 

    There is no "obvious" log out or sign out button but it was found on the top right corner and you will have to click into settings, and find in one of the fields that reads "sign out".

    No one will think that the sign out will be inside settings and is to click on the field that reads "sign out".

    Who will wants to change the setting in order to sign out?

    hahaha

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