Disable Lock on Session End

WWGJMRiggs

Seems that Teamviewer is setting the "Lock on Session End" to enabled by default. How do I disable this permanently?

Esther

Hi @WWGJMRiggs 

Thanks for your question.

You can define the logic of the "lock remote computer" feature for your connections in your advanced TeamViewer settings.

Go to Extras --> Options --> Advanced --> Advanced settings for connections to other computers --> Lock remote computer --> Depending on your preferences, choose Always, Never or Automatic. 

• Always: Will lock any remote computer after finishing a TeamViewer remote control session independently whether the computer was locked or unlocked at the beginning of the session
• Never: Will never lock the remote computer after finishing a TeamViewer remote control session regardless whether the computer was locked or unlocked at the beginning of the session
• Automatic: 
  • Will lock the remote computer after finishing a TeamViewer remote control session if the computer was locked at the beginning of the session. 
  • Will not lock the remote computer after finishing a TeamViewer remote control session if the computer was unlocked at the beginning of the session.

 

For more information, please see also this chapter in the Knowledge Base article "All about the TeamViewer Remote Session Toolbar".

I hope the info helps you.

Best,

Esther

jxiong

For PC's, if you aren't seeing the "lock remote computer" in the options. Similar to Mac, you go into the "actions" area and you disable it there.

Esther

Hi @WWGJMRiggs 

Thanks for your question.

You can define the logic of the "lock remote computer" feature for your connections in your advanced TeamViewer settings.

Go to Extras --> Options --> Advanced --> Advanced settings for connections to other computers --> Lock remote computer --> Depending on your preferences, choose Always, Never or Automatic. 

• Always: Will lock any remote computer after finishing a TeamViewer remote control session independently whether the computer was locked or unlocked at the beginning of the session
• Never: Will never lock the remote computer after finishing a TeamViewer remote control session regardless whether the computer was locked or unlocked at the beginning of the session
• Automatic: 
  • Will lock the remote computer after finishing a TeamViewer remote control session if the computer was locked at the beginning of the session. 
  • Will not lock the remote computer after finishing a TeamViewer remote control session if the computer was unlocked at the beginning of the session.

 

For more information, please see also this chapter in the Knowledge Base article "All about the TeamViewer Remote Session Toolbar".

I hope the info helps you.

Best,

Esther

WWGJMRiggs

Thank you for your reply and explaining what each of the options mean.

OUR

Still not working on Mac :-( :-( :-(

I have two identical installs by example

One Works

One does not Work

Nils_Jansson

Doesnt work on win 10 when remoting in from Android 9. I have disabled the auto lock function.

PelicanMedia

@OUR This has been an issue for a LONG time now. TV seem to be just ignoring it...

https://community.teamviewer.com/t5/General-Questions/Remote-session-always-logs-out-when-session-ends/m-p/16271

10collective

I do not have this option in my settings.

Im using TeamViewer 15.4.4444 on a Mac High Sierra 

Ocean_Road

Hi,

version 15.9.4 corporate lisc here...

This solution does NOT work and has been an issue sometime now for those
supporting remote systems running Win 10 Pro 64bit.

this is something that should be addressed as a matter of priority please

Yuri_T

Hi @Ocean_Road

Thank you for your post.

I have checked with our technical support team and we have not been aware of any issues regarding this on our side. In order to understand your situation more, could you please provide an operating system on a local machine?

Also, you can create a support ticket so our technical support team will be able to investigate this case individually.

Kind regards,
Yuri

fugeesnfunions

For MacOS users:

I know this used to be in the settings proper, but apparently, they've moved/hidden it for Mac users as of ver. 15.10.5. Once you log into the remote computer you should see a lock icon (indicating the computer will lock once you close the connection) next to the X to close the window on the top left-hand corner, click "Actions", highlight "Lock Computer", you should see a check next to "Lock on session end", click it and the check should disappear (along with the lock icon next to the X). After closing the connection and reconnecting, it should remember the setting. As far as if this change applies to all remote connections from here on out, I can't say for sure as I don't have a 3rd computer available to test that at the moment. 

adcxyz

Hello,

I am currently maintaining 3 recent macs (Minimac 2015, 2018, macbook 2015 macOS 10.13, 10.14, 10.15) remotely from a current macbook pro 2018, TeamViewer version 15.14.3. Overall, TeamViewer is great for that!

Our setup is a sound installation that streams to radio, so it should never ever stop. BUT - everytime I log in, the menu at

Actions -> Lock Computer -> Lock on session end is active again! So this is a bit like Groundhog Day, always turn it off when I login, always check before a logout ... It really should remember, please.

thanks in advance, best regards,

Alberto de Campo

johnroyer

Version: Debian package 15.10.5

Date: Sep 17 2020 10:18:27

This version of TeamViewer is no option either.

orange109

This issue is still very annoying

I have disabled it from my windows desktop workstation , but i need this option to be disabled for when I'm connecting from my android app to remote stations !! this is absolutely insane that because of TeamViewer it locks that desktop without me wanting it to do it.

Please fix it

MNAirMX

This is still an on-going issue for Win10. Why has this not been fixed?

BOLJS

Both me and my tech are running Windows 10 on our PCs and experiencing this same issue. I just tested on myself remoting into my PC from my phone after having verified that "Always" is set to the lock on disconnect option, and it did not lock my PC upon disconnecting. I'm on TeamViewer Version 15.29.4 with a Premium license, and on the latest Microsoft-supported version of Windows 10. My tech is on Windows 10 Pro.

Jellman

You can set this option as a registry key

[HKEY_CURRENT_USER\SOFTWARE\TeamViewer]

"LockRemoteComputer"=dword:00000001

If your in a AD environment you should set this via GPO, for support users, this will stop the issue from happening.

mlb_2023

Ok, so the last comment is May 13. and I still have the same problem and I do not see a fix. Does Teamviewer have a fix? I pay a lot of money for a program that is buggy.

jxiong

For PC's, if you aren't seeing the "lock remote computer" in the options. Similar to Mac, you go into the "actions" area and you disable it there.

ebouqui

Hello,

Are there any updates on this issue? I experience it as well on a 2018 Mac Mini running 12.6.3. I uncheck "Lock on session end" but it doesn't always remember it.

donato1026

https://community.teamviewer.com/English/discussion/comment/141192#Comment_141192

This right here. THIS is what worked. Thank you!