Your TeamViewer account has been locked. How to resolve this?

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slametpurwanto
slametpurwanto Posts: 1
edited May 2023 in General questions

Hello teamviewer,

I love to use your softawre. It really helps when remoting my friend desktop. But, one of them got message "Your TeamViewer account has been locked". She tried to reset the password several time. Unluckily, it doesn't help. She still cannot login to her account.

How to resolve this matter?

Enclosed pics

teamviwer-account-locked.jpeg

Your help is really appriciate.
@TeamViewer
Thank You

SlametPurwanto.com - Konsultan Jasa SEO & Pakar SEO

Comments

  • Ying_Q
    Ying_Q Posts: 2,643 Moderator
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    Hi @slametpurwanto,

    Thank you for your post.

    As the error message mentioned that Password reset is the solution to unlock the account.

    Kindly use the option of forgot password or click on this link to reset the account password please.   Forgot password.png

    Hope it helps and solves your issue.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员