Your TeamViewer account has been locked. How to resolve this?

slametpurwanto Posts: 1
edited May 2023 in General questions

Hello teamviewer,

I love to use your softawre. It really helps when remoting my friend desktop. But, one of them got message "Your TeamViewer account has been locked". She tried to reset the password several time. Unluckily, it doesn't help. She still cannot login to her account.

How to resolve this matter?

Enclosed pics


Your help is really appriciate.
Thank You - Konsultan Jasa SEO & Pakar SEO


  • Ying_Q
    Ying_Q Posts: 2,643 Moderator

    Hi @slametpurwanto,

    Thank you for your post.

    As the error message mentioned that Password reset is the solution to unlock the account.

    Kindly use the option of forgot password or click on this link to reset the account password please.   Forgot password.png

    Hope it helps and solves your issue.



    Community Moderator/中文社区管理员