Hi All,
We have Windows server 2012R2 based systems where TV is keep getting dissapered from list.When checked Temavewer process is not running /found .Programs list doesnt show the app.Program folder seems having with all files.
Looking through TV log files revealed its uninstalled itself with below errors.
Version : 14.7.1965.0
Final error
2019/10/24 20:32:14.490 1884 8312 S0 ProcessControlBase[2]: Process 17516 in session 35 has terminated
2019/10/24 20:32:14.678 1884 1452 S0 SHMR: Destroying shared memory
2019/10/24 20:32:14.678 1884 1360 S0 CAcceptServer::HandleAccept: socket closed
2019/10/24 20:32:14.678 1884 1452 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: **Please do not post TeamViewer IDs** connection: 0 remoteConnection: **Please do not post TeamViewer IDs** ], Error: RCommand (Cancel)
2019/10/24 20:32:14.678 1884 1452 S0 SecureNetworkConnection::SendCallbackHandler(): [ remoteID: **Please do not post TeamViewer IDs** connection: 0 remoteConnection: **Please do not post TeamViewer IDs** ] Resetting connection due to error RCommand (Cancel)
2019/10/24 20:32:14.678 1884 1452 S0!! SecureNetworkImplementation::ReceivedNewRevocationCheck: Error: Cancel
2019/10/24 20:32:14.678 1884 1156 S0!! HandshakeClient::Connect: [remote ID: 13, connection ID: **Please do not post TeamViewer IDs**, remote connection ID: 0] local certificate not available
2019/10/24 20:32:14.678 1884 1452 S0 RetryHandle::HandleRetry(): Trying resend to 13 failed with error SecureNetworkTransport:4, retrying (2 retries remaining) BCmd: CC=19 CT=3
2019/10/24 20:32:14.678 1884 1452 S0 RetryHandle::HandleRetry(): Trying resend to 13 failed with error SecureNetworkTransport:4, retrying (1 retries remaining) BCmd: CC=19 CT=3
2019/10/24 20:32:14.678 1884 1452 S0 RetryHandle::HandleRetry(): Trying resend to 13 failed with error SecureNetworkTransport:4, not retrying (0 retries would remain) BCmd: CC=19 CT=3
2019/10/24 20:32:14.678 1884 1452 S0 RemoteSessionManager::ClearAllRemoteSessions(): RemoteSession Count: 2
2019/10/24 20:32:14.709 1884 1452 S0 RemoteSessionManager::ClearAllRemoteSessions(): Waited 31ms
2019/10/24 20:32:14.709 1884 2020 S0 NetworkControl shutdown done
2019/10/24 20:32:14.709 1884 2020 S0 Service ended
2019/10/24 20:32:15.334 31680 29756 I0 IsWindowsServerVerifyOnce(): Is a windows server 1
2019/10/24 20:32:15.334 31680 29756 I0 Logger started.
2019/10/24 20:32:15.334 31680 29756 I0 Service install: Param:'-uninstall'
2019/10/24 20:32:15.334 31680 29756 I0!! CService::Stop(): ControlService() failed 1062, Errorcode=1062
2019/10/24 20:32:15.334 31680 29756 I0 Service TeamViewer uninstalled
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Error 2
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ProcessControlBase[2]: Process 9212 in session 7 has terminated
2019/10/24 20:32:14.459 6428 6432 L32 Error! TeamViewer terminated unexpectedly!
Thank in advance,
Sajitha
