For me, ever since version 11 your product has been getting worse.
I didn't have any problems with version 11, which was a one time payment - by the way.
Now I am on version 15, paying hundreds of dollars a year, and you continue to send me ads. STOP this **bleep**.
You continue to promote new features, new functionality, new this, new that but don't bother to fix what is broken (and I am not just talking about ads).
I am a PAYING customer. Give your PAYING customers some respect and FIX what you broke before doing new things.