Your TeamViewer 15 license has been activated

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Hello, I have subject message in my Management Console. I've upgraded few of my users in TV15 and lost connectivity with their TV Hosts.
Is it fixable? Do I need to pay additional fee?
There is no information whatsoever or I missed it. Can you provide any info about?
Alex

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  • Ying_Q
    Ying_Q Posts: 2,640 Moderator
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    Hi @aleksanderc

    Thank you for your post and we are sorry for the late reply.

    Do you still encounter the same issue while connecting to TeamViewer Host?

    Your license activation should not be affecting the uses. In order to assist you with a better solution, can you kindly provide additional information like the error message, TeamViewer versions from both sides of connection please.

    Look forward to hearing from you soon. 

    Regards

    Ying_Q

     

     

    Community Moderator/中文社区管理员