Cannot Control Mac Remotely

I have followed the instructions for controlling my Mac remotely (running TeamViewer 15.0.8397) since I have updated to Mac OS Catalina. I am still unable to control this device remotely from any of my other devices. I can login just fine, but am unable to click or type anything on the Mac. All Screen Recording, Accessibility, Full Disk Access permissions align with the TeamViewer website instructions, but I still have no success. I have shut down and restarted the TeamViewer app multiple times, as well as restarted the computer. This is very frustrating as I heavily rely on TeamViewer as part of my daily workflow when traveling for work.

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Accepted answers

Esther

Hi @tennisdude516 @relbas

Thanks for your posts.

Did you already see @MoreCoffees post about some TeamViewer/Catalina troubleshooting tips: Re: TeamViewer is preparing for macOS Catalina

I hope the info helps you.

Best, Esther

All comments

Esther

Hi @tennisdude516 @relbas

Thanks for your posts.

Did you already see @MoreCoffees post about some TeamViewer/Catalina troubleshooting tips: Re: TeamViewer is preparing for macOS Catalina

I hope the info helps you.

Best, Esther

tennisdude516

Thanks, @Esther! I appreciate your help!

For others with this issue--I had tried that method with no success. When TeamViewer was running I was unable to uncheck, so I quit TeamViewer and was still not able to uncheck. I was able, however, to remove TeamViewer and TeamViewer_Desktop from the list under Accessibility with the "-" option. I then re-added TeamViewer from the Applications folder, and then checked TeamViewer_Desktop once the program ran again and populated the list. Hope this helps someone else like it did me!

Dan74

Worked for me too...

relbas

I can log in to remote computer and only to view it but I can not controll it

The mouse doesn't do anything.

all acsess was allowed