Why do I get this error? I'm connecting to a server that is using a customized QuickSupport app. It's the only way the software vendor allows connection. I'm only able to stay on 5 minutes and then it times out.
Thanks.
Ok - great to hear! Thanks @Georgevdley !
Yes, my account was privat but is now changed into commercial
@Esther wrote: Hi @Georgevdley Thanks for your post.Are you logged in to the Computers & Contacts list with your licensed account when getting the message?Thanks and best,Esther
Hi @Georgevdley
Thanks for your post.
Are you logged in to the Computers & Contacts list with your licensed account when getting the message?
Thanks and best,
Esther
Hello,
my account is licensend and i still got this problem. I uninstalled Teamviewer several times, I cleaned ones the Registry, nothing helps. I am getting so mad about this I did not installed teamviewer anymore.
@Reyhan wrote: Dear @fmoladavisThank you for your post. You get this message, because you make connections to customized moduls with your free TeamViewer version.You need a commercial license to remote server systems or for connections to customized Quick-Support or Host moduls. Therefore, termination after 5 minutes is an expected behavior.In case you are interested in buying a commercial license or have any questions please do not hesitate to contact our salesteam any time hereBest regards.Reyhan
Dear @fmoladavis
Thank you for your post.
You get this message, because you make connections to customized moduls with your free TeamViewer version.
You need a commercial license to remote server systems or for connections to customized Quick-Support or Host moduls. Therefore, termination after 5 minutes is an expected behavior.In case you are interested in buying a commercial license or have any questions please do not hesitate to contact our salesteam any time here
Best regards.
Reyhan
Okay so is there a specific download for users who are using the free version? If so, can you please provide the link. I use TeamViewer for personal use on my personal devices only and the message and time limit is very frsutrating. I have not had this issue in the past.
Thank you for your support! Still love your product.
