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Remote screen zoomed

I use to connect just fine.  Now when I connect it is zoomed in so much i see only a portion of the screen.  like the logon takes up the whole visible screen.

I've uninstalled and reinstalled. and rebooted.



  • JeanK
    JeanK Posts: 6,436 Community Manager 🌍

    Hello @ddaurio

    Thank you for your message.

    I recommend you to play a little bit with the View menu within your remote control toolbar if you can optimize the view of your remote screen.

    You will find all the information you need in our Knowledge Base articles here:

    Maybe you can adjust the scaling or the resolution...

    I hope this willl help.



    Community Manager


    Did my response answer your question? Help out others and select it as the Accepted Answer

  • Right
    Right Posts: 6 ✭✭

    I have Same issue