Samsung Galaxy s5e

raystek
raystek Posts: 3
in Mobile

Device: Samsung galaxy s5e tablet

Teamviewer app version:15.1.24 CL

First, the Disable Lock Remote Computer isn't working. The app locks the remote computer every time. This bug has been posted all over the Net and TV doesn't seem to bother fixing it. It works correctly on all other platforms. Why isn't on Android??

Second, with the tablet in Landscape mode and using TV in Touch interactions mode, the bottom part of the remote computer screen isn't accessible. So I can't click on the start menu or taskbar. It will work by switching to Mouse Interations mode. But I am using a bluetooth keyboard/mouse to control remote computer and it has to be done in Touch interactions mode.

Any advice or when these 2 major bugs will be fixed? Thanks

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  • laeleigh
    laeleigh Posts: 1

    Device: Samsung galaxy s5e tablet
    Quicksupport app version:15.10.140
    Teamviewer app version:15.10.5

    I also have problems with remote control. When I try to connect to device Samsung galaxy s5e the app locks the remote computer every time. All permissions are checked on tablet. I tried connection with Universal Add-on and Samsung Add-on. 

    I'm also asking for advice and when this bug will be fixed? Thanks

     

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