Either your license or your partner's license is blocked

mimi1255

Hello,

I get this error when I try to start a connection but we paid the invoice.

Could you help me please ?

thanks.

AlenaC

Hello @mimi1255 ,

could you please send me in a private message your email and proof of payment (.pdf or .jpg)?

Normally my colleagues from customer support take care of these cases but I can assist you in this case and forward it internally.

Thanks in advance

Best, Alena