Either your license or your partner's license is blocked

Hello,

I get this error when I try to start a connection but we paid the invoice.

Could you help me please ?

thanks.

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could you please send me in a private message your email and proof of payment (.pdf or .jpg)?

Normally my colleagues from customer support take care of these cases but I can assist you in this case and forward it internally.

Thanks in advance

Best, Alena