Can not connect to partner Samsung to Mac

ItsZSquirrel

I can connect to my other Galaxy (S8) from my main phone (S10+) but I get the message "Can not connect to partner" when I try to remote my Macbook Pro (2011) or our PC. Any help appreciated 

Ying_Q

Hi @ItsZSquirrel,

Thank you for posting.

Can  you kindly check the following KB articles please:

• Supported system - MacOS to check whether your current operating system is supported
• How to control a Mac running macOS 10.14 or higher to set up the accessibility for remote connections

Hope the information above will be helpful to you.

Regards

Ying_Q

RH2009

Hello I am trying to connect to my computer from my Ipad. I am able to chat between my ipad and computer but not remote connect please, please, please, advise