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Multiple Computer Use Under One Account

I'm a small business with 4 locations with a commercial TeamViewer account.  I've set up my account to access all satellite locations from my main office computer and have no issues using the remote access for those satellite locations from my main office.  When I'm at a satellite location I can't log into my account or directly attempt to access the head office computer to transfer files or data I need while onsite at the sattelite office.  I get an error message (something to effect that I need an additonal license).  Any thoughts are appreciated.  

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