No sound from remote computer

It looks like this problem has not been fixed at all, whatever supposed solutions Team viewer provided in the past doesnt seem to work now. I am using bose headphones, even without the headphones it still doesnt work. So this has nothing to do with Bose. The client is running version : 15.2.2756 and the remote machine is running the same version. Is there a fix for this issue yet? Kind of urgent. Thanks in advance.

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