Can not get license

Dears,

I already purchased a new license payment. I’m still waiting 10 days but nothing get from the TEAM VIEWER. Then I asked from the Bank, they said it was already transferred to TEAM VIEWER account. I sent e-mail to ‘’accounting@teamviewer.com’’ many times about this situation. But I did not get any answer. Please advise me what should I do next? I really need this software.

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Yuri_T

Hi @Maximus1 ,

Thank you for your post.

I have forwarded it to our support team in order to assist you individually.

Please note that accounting@teamviewer.com is only outgoing email, which means we can't receive any messages via the email address. If you have any questions further, please raise a ticket from here in the future.

I apologize for any inconvenience caused.

Best regards,
Yuri

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Yuri_T

Hi @Maximus1 ,

Thank you for your post.

I have forwarded it to our support team in order to assist you individually.

I apologize for any inconvenience caused.

Best regards,
Yuri

Maximus1

Dear @Yuri_T ,

I got the license. Thank you so much for supported, more many thanks TM's teams

Maximus1

Sure, I tried to sent e-mail accounting@teamviewer.com. But I did not any answer. So now I don't know what I should do.

@Yuri_T wrote:
Hi @Maximus1 ,
Thank you for your post.
I have forwarded it to our support team in order to assist you individually.
Please note that accounting@teamviewer.com is only outgoing email, which means we can't receive any messages via the email address. If you have any questions further, please raise a ticket from here in the future.
I apologize for any inconvenience caused.
Best regards,
Yuri

Yuri_T

Hi @Maximus1 ,

Thank you for your reply.
Our support team will contact you asap.

We thank you for your understanding.

Kind regards,
Yuri

EduLeon

Hi!

I purchased a license, but everytime my TeamViewer shows "Demo version".

Can anybody help me?