Can not get license

Maximus1
Maximus1 Posts: 3
in General questions

Dears,

IMG_0001.jpgI already purchased a new license payment. I’m still waiting 10 days but nothing get from the TEAM VIEWER. Then I asked from the Bank, they said it was already transferred to TEAM VIEWER account. I sent e-mail to ‘’accounting@teamviewer.com’’ many times about this situation. But I did not get any answer. Please advise me what should I do next? I really need this software.

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  • Maximus1
    Maximus1 Posts: 3

    Sure, I tried to sent e-mail  accounting@teamviewer.com. But I did not any answer. So now I don't know what I should do.

    @Yuri_T wrote:

    Hi @Maximus1 ,

    Thank you for your post.

    I have forwarded it to our support team in order to assist you individually. 

    Please note that accounting@teamviewer.com is only outgoing email, which means we can't receive any messages via the email address. If you have any questions further, please raise a ticket from here in the future. 

    I apologize for any inconvenience caused.

    Best regards,
    Yuri

     

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @Maximus1 ,

    Thank you for your reply.
    Our support team will contact you asap.

    We thank you for your understanding.

    Kind regards,
    Yuri

    Former Japanese Community Moderator
  • Maximus1
    Maximus1 Posts: 3

    Dear @Yuri_T ,

    I got the license. Thank you so much for supported, more many thanks TM's teams

  • EduLeon
    EduLeon Posts: 1

    Hi!

    I purchased a license, but everytime my TeamViewer shows "Demo version".

    Can anybody help me?

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