Windows 8.1 PC stuck on remote computer screen
My Windows 8.1 PC just stuck sometimes on remote computer screen. Is there any optoon to disable "Hardware Acceleration" in TeamViewer? I remember Google Chrome Browser had a similar problem but I was able to fix it by disabling hardware acceleration in Chrome settings.
Best Answer
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Hello @greenitsolution
Thank you for your message.
To disable hardware acceleration, please go to:
Extras → Options → Advanced and More:
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers,
Jean
Community Manager
6
Answers
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Hello @greenitsolution
Thank you for your message.
To disable hardware acceleration, please go to:
Extras → Options → Advanced and More:
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers,
Jean
Community Manager
6 -
@JeanK, Let me check. Hope it's will work. BTW, why it's working If I disable the Hardware Acceleration ? And Why not working If Hardware Acceleration is on my PC?
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Hello @greenitsolution
Thank you for your message.
According to our engineers, disabling hardware acceleration will change the screen grabbing method. In some cases, it successfully troubleshoots issues.
Best,
Jean
Community Manager
0
