TeamViewer Host on Android not starting

DJQuad

Hey all, I’m running TeamViewer Host on a Lenovo tablet, and after the tablet starts, I’m unable to connect.

I can see it in the management console, but when I try to connect it says that TeamViewer isn’t running.

JeanK

Hello @DJQuad

Thank you for your message.

We recommend you to uninstall the Host and to reinstall the latest version from the Play Store or from our website. And to try again, to see if the issue persists.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean

DJQuad

TeamViewer or TeamViewer Host? I do need unattended access.

DJQuad

Yesterday I reinstalled Host and was able to connect, however today I cannot. 

JeanK

Hello @DJQuad

Thank you for your message.

If the connection on the remote side is stable and working, it should work fine.

Have you checked the connection on the remote side?

Best,

Jean

DJQuad

Yes, the connection is fine. It's able to access the Internet (Chrome, Gmail notifications, etc)

JeanK

I see. And are you sure that TeamViewer is running on the remote device?

Do you have the device in front of you and did you click on the TeamViewer Host to run it?

Best,

Jean