Commercial use - Connection time out
Comments
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Yes, I wholly agree with you.
I got the stupid commercial use detected message yesterday. I filled the form to get unblocked as I only use it to assist 2 friends with issues they have on their PC's as neither have any computer skills. I'm a retired person otherwise.
I received a reply saying that I would not be unblocked because my email address belongs to a company. I replied explaining that the company concerned went bankrupt 6 years ago but I kept the domain and email address.
This morning I received another reply informing me that TV receives too many mails and has no time to respond to me. I was advised to use the community forum.In other words, you go round and round in circles whilst they scam you by claiming it is free for non-commercial use, only to falsely accuse you of commercial use and force you to buy a license. Well TV, I won't. I will search for an alternative because your customer service is a waste of time and you are dishonest.
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It doesn't even give me the 5 mins it states. I get like 2 mins at most and it kicks me out. The whole thing is ridiculous as I contact them, it takes weeks for them to respond and 6 months later it does it again. I only access devices in my own Network and they all run non-server os's.
The only option to stop this happening all the time seems to be to pay their ridiculous monthly fee. I would be fine paying a fee tbh as i use it so much IF it they had a premium home user package at a resonable price
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yeah im still haven issues and there not fixing it sounds like this is a underhanded way of making us pay
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I'm having the same problem. Teamviewer support can't be reached unless you're paying for a license.
I found a form to fill in on this page: https://community.teamviewer.com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265
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yep i filled that in already days ago they dont care
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Same. Am looking at alternatives now.
The stupid thing is that I've said to Teamviewer that if they introduced a 'Non-Commercial Power User' subscription at a sensible price I'd be happy to pay for it. I use it only to support friends and family so there's no way I'm paying £x hundred/year to do that.
I'd be interested to know what I've done which tripped the warning.
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Same 'profanity-watch' at my home IP and in these posts. Unbelievable. Unacceptable total spying company. Uninstalling now and warning internet-community.
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Why would anyone have to 'request' to continue their personal use?
It takes less time to deinstall this software that spies on you.
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whats the program
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Exactly, considering to give up.... 5 months already, nothing happened!
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Give up mate, don't waste any more time!
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Great! Share with me privately.
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I'd be interested to know too.
Edit: this is pathetic - they've taken the time to configure the forum to automatically censor mention of any competitor products! **bleep**! How insecure do you have to be as a company to do that eh?
[removed per Community Guidelines]
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Actually, it's manually performed AFAIK.
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Heh, ridiculous. If you can get forum posts edited in seconds why can't you get this debacle with locked-down free user accounts sorted out?
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It shows where the priorities lie at least.
As it happens part of my job role is recommending and selling all kinds of IT solutions to businesses (as well as having the ear of my MD and CEO). Guess what remote control product I'm now never going to recommend to anyone I know should they ask...?2 -
Hey, I can not figure out how this forum works, but just to back you up, I said nothing I know of about competing products, but my last post complaining about the lack fo service was deleted for this.... I assume TeamViewer is owned by China, etc..
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Probably,.. I propose we all go outside this censored forum (I assume a 3rd party trying to keep its contract with TeamViewer) and use LinkedIn to share our experiences...
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Indeed, let me know, via [please do not post personal information publicly] what you found.. assuming its a free private use product, which I am happy to promote to my 200k employee company if I like it...
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@Closed account wrote:Oh, don't worry, I have given it up. totally uninstalled and now using a superior product.
A little search will reveal several options, one of which I've found to be easy and reliable to use.
Indeed, let me know, what you found.. assuming its a free private use product, which I am happy to promote to my 200k employee company if I like it...0 -
I get a message about commercial use detection . That's not true. I use Teamwiever only privately between family computers and connect from my work place to my home PC.
Can You help me about Please ?
Best regards
Patrick
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Good morning, for about a couple of months my account has turned out to be for professional use but in reality I use it only for comuters of my own property or relatives. on 04.18.2019 I received a message telling me that my account was reset to free, but today I am again informed that my account could be professional with consequent blocking.
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How did you have it reset to personal use only?
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ok - after trawling through 56 pages on this topic, and not a single reply or solution offerred by teamviewer itself ... do you have a solution available please?
Running 3 laptops at home for personal use, only one has the issue of an almost instant timeout. All have recently been upgraded to version 14 .
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good luck getting them to reply they have no interest in free usses they have not once replied to any of this topic discrace of a company
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I got a reply by email. Basically, I was told to take a hike and they would not unblock me because my email address had a company name in it. The fact that the company hasn't existed for the last 6 years didn't make any difference.
I get the impression they are trying to unload all free users, perhaps to reduce the load on their servers?1 -
"Sent you a message."
Send me one as well please.
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