Commercial use - Connection time out
Comments
-
@mrandros wrote:People that help their friends and family from time to time ain't got cash and time for 50usd a month because you detect them as corporate
Whilst I cannot speak for family, I doubt anyone would be prepared to pay to help their friends.
Personally, I only ever used TeamViewer to assist 2 computer illiterate friends with challenges like not knowing what to do when they got a virus, or how to backup their mails and photos, or installing program updates. As long as it didn't cost me anything more than a little of my time, I was fine with giving them a helping hand. Once TV decided to accuse me of commercial use and insist I buy a license, I simply uninstalled the program and changed to a competitor's. Had there been no competitor software available for free, I would have told my friends "Sorry but TeamViewer don't want me to help you anymore so you will have to contact a local IT company and pay them to assist you."
I like my friends but there is no way I am going to pay to solve their problems, and they wouldn't expect me to, either!2 -
After all this harassment from TeamViewer, I've changed to **Third Party Poroduct**, and urged everyone I know to do the same or find another alternative.
0 -
@krugern wrote:After all this harassment from TeamViewer, I've changed to **Third Party Poroduct**, and urged everyone I know to do the same or find another alternative.
I am inclined to agree.
I use Teamviewer once or twice a month to connect to personal computers. I do rarely use it outside of this context to help friends and family but I do. I do NOT get paid for my use of Teamviewer. My usage could hardly amount to what teamviewer is asking for, for a license.
I used teamviewer once this month and got this message. I filled out the form and got the issue resolved.
I tried using teamviewer again today (no use in between) and I am being detected as commercial use again. My personal feel is that Teamviewer no longer supports free use. We should be getting messages asking us to find alternative ways to perform the tasks we originally used Teamviewer for if we do not wish to pay for Teamviewer.
I appreciate the many years of free use. I believe I have return sang teamviewer's praise to all who would listen.
I do not appreciate the sudden change of philosophy and the time wasted trying to resolve these stupid issues, where Teamviewers intent could be clearly communicated to its users.
2 -
Hi All
Everyone getting this message and not prepared to pay for your specific usecase of Teamviewer, can just look for alternatives. I did so. And used my 5 minute access to install alternative software on my remote pcs. It took less than 30mins to be up and running with an alternative that provides all of the functionality I was using on teamviewer, for free, on my pc and all remote pcs.
It beats waiting weeks for Teamviewer to resolve this issue, only to be blocked again and again although your usecase never changes.
I dont think Teamviewer can ask you to move. And I dont think I will be allowed to post software names on this forum. So feel free to use the advice or not.
Good Luck!
3 -
I have been having this for months now. Please remove it from my account.
Computer ID: **Please do not post TeamViewer IDs**0 -
@genierun You can post them.. the moment you submit we'll all get the email but try not to use straight up names that an algorithm can filter out..
As for me I need a solution that I can install on my grand parents + parents pcs that I can just remote into when they have issues. Hopefully one that works on PC/Linux/Mac (got my dad on linux)
Anyway thanks!
0 -
@pv7721 wrote:@genierun : you're a genie!
Ye, I want my three wishes now:
1. Teamviewer fixes this issue; I would like them to remove the whole commercial detection **bleep** they came up with, and its garbage implementation.
2. Teamviewer stops with its annoyances and don't put ads down your throat ALL the time, and removes the message that comes when every connection ends.
3. I wish for some money as well, so since we're on the topic of Teamviewer and their problems. I wish for a transaction from the developers of Teamviewer to send me $50 million dollars for have annoyed A LOT of people with this stuff. Thanks, genie!3 -
TERRIBLE CUSTOMER SERVICE!!!! THIS COMPANY IS A SCAM AND REFUSE TO ISSUE REFUNDS! They require a 28 day cancellation before contract ends buried in the contract. Please don't sign up for the paid version. Buyer Beware!!!!!!!!!
0 -
TERRIBLE CUSTOMER SERVICE!!!! THIS COMPANY IS A SCAM AND REFUSE TO ISSUE REFUNDS! They require a 28 day cancellation before contract ends buried in the contract. Please don't sign up for the paid version. Buyer Beware!!!!!!!!!
0 -
Haha perfect.. I did find this a while back. Haven't yet switched over, I was hoping for either a true free alternative or something I could pay 1 time and be done.
Thanks though
Feels like we're in a resistance movement..
3 -
@stefanw1337 : you take BitCoin ?
or Libra? 0 -
I used software on my home computer. While everyone thanks for free use, I have not been able to use TeamViewer for a long time, tech support ignores me, writing there is no use. It looks like a mockery: the information window of program tells me that my session is limited to five minutes, but in fact session ends immediately after the connection. Such is the mockery. And I live, barely making ends meet, constantly risking to stay on the street. Meals per month I fit in $ 15. I wish those who came up with this, also grow to such commercial use. At moment, free use is not possible, for at least half year. Fully agree with Yussuf, this is very humiliating. Product is called free, and its use is impossible, it is necessary to use much worse analogues. And with all of this at bottom of a false inscription in huge letters - "Get Started Now! It's free for personal use or as a trial version for business users."
0 -
Buyer Beware don't purchase license. There are less expensive products that don't resort to extortion.
Teamviewer has outdated cancellation policy. Buyer beware they require a 28 day cancellation before contracts ends. Most states have laws against this type of cancellation. Call your BBB agency and complain. Don't take this laying down.
0 -
@pv7721 wrote:
@stefanw1337 : you take BitCoin ?
or Libra? Sure!
0 -
Hi I use TeamViewer to look what drawing my friends in gimp etc.
Why I got commercial version?0 -
@stefanw1337 : funny, they didn't mind naming 3rd parties
that were not TV, but not competitors either 0 -
Bin TV and use **Third Party Product**. :-)
0 -
"Bin TV and use **Third Party Product**. :-)"
No more sense of humor? This time I would have expected:
Bin TV and use **Tango hotel india romeo delta Papa alpha romeo tango yankee Papa romeo oscar delta uniform charlie tango**. :-)
0 -
I receive this answer from your support team in 12 June to my problem with comercial use message that I see when use Team Viewer in one of my home computers.
At the same day I fill form for declaration of private use and send back email to mentioned mail in point 2 (form-service@teamviewer.com) but month and a half till now I haven`t received confirmation from your team and the commercial use message is still popping up.
Can you help me to resolve my problem with "commercial use message" because I have need more time for my sessions (not only 5 minutes) till message appears?
0 -
TeamViewer greetings.
I am a user of the free version, exclusively for private use, but lately the software is blocked because it identifies me as "Professional Use".
But I use TeamViewer only to help inexperienced internet browsing friends, or to clean their PC from residual files and uninstall programs, because they are old or very inexperienced people, they are my direct acquaintances and not strangers.
I don't have a support site and I'm not a computer scientist and I don't ask for anything for the time spent helping my friends and relatives when it happens.
So paying a license like that of TeamViewer and not even being able to recover its cost you understand that it wouldn't be right, I don't ask anyone for even 1 cent.
But it is the second time that connecting with a friend after a few seconds TeamViewer closes with the writing that I am making a professional use and it is not true.
Last time I uninstalled your beautiful program and you told me that you had checked and fixed it giving me private and non-corporate use and it seemed to have gone well.
But this problem has probably occurred again.
I repeat, I don't make professional use of it and if I can't use TeamViewer I will use Zoom which allows remote sharing or I will use Skype with the mouse using the interlocutor, or some other remote sharing program, but always free.
I can't pay a business license because I don't take any compensation for this use, I don't have a company, I am a private individual and I only do it for friendship.
Can you help me?
Thank you very much and best regards
0 -
Hi Team
It has been more than two weeks since I submit the form, however still didn't get any feedback. Is it normal?
1 -
My Account is Personal type but TeamViewer Blocked and send messages to me "my account is commercial"1
-
I submitted a request last week to unblock my TeamViewer ID and submitted one for each of my home computers (one for each TeamViewer ID). I received an email stating that my TeamViewer ID is reset to free but it doesn't say for which one. I assumed it was for all so I tried initiating a connection from each of my assigned device but I still get the message that commercial use is detected.
I tried signing out from each of my devices then signed in again, I also tried deleting the assigned devices reassigned and lastly I tried uninstalling on every device and reinstalled but to no avail.
Any idea what could be wrong?
4 -
I have the very latest versions on both machines and registered as a "free user"
My account also times out after 5 minutes - the root cause ? most likely a coded issue with Team Viewer to force customers to upgrade to the paid version.
Poor response from the Team View representatives on this forum - I welcome a response from Team Viewer to THIS POST and happy to stand corrected if my issue is resolved and will post progress to my complaint in any case on here.
Mark 27.7.19
2
