Commercial use - Connection time out
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I am using my account personally and my connection is now blocked saying I am a commercial user. Please let me know how to fix.
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Hi - I use TeamViewer to help a friend in another state. Recently, each time i connect, it connects fine but for no more then around 10 seconds. After which, states i am blocked for "x" amount of time, and "Your license limits the maximum session duration to a partner, immediate reconnects are blocked."
I've updated TV to the latest, uninstalled, reinstalled with no luck, still same issue. I have two computers in the house, so i tried the same thing on the other PC and of course same issue. Is there a way for Support to verify my license isnt trying to read business or anything like that?
Thank you,
Artie
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I would agree with your assumption. I read in the online FAQ that each ID you want to "reset" should be listed in your Reset Management PDF form.
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WHY????
Please unblock these accounts... My family has been waiting on my access to their computers.. The online form will not let me add these account to the reset request... Why it there no tech support handling these requests????
[personal information removed]
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I connect for my comp, and I can do nothing, 30 sec-60 and that’s all. Free time is over, but I always spent 15-20 min 2 weeks ago and I never seen this problem
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Why isn't anyone answering us?
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Sounds like Teamviewer changed their algorithm for detecting commercial use, this has led to many false positives and the team handling the appeals are flooded. Suspect it will takes weeks to get through the appeals.
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I am also getting the same error in the last few days suddenly. I don't use this commercially. I use it to connect to my home media server. Switching this account and my paid work account to a competitor's software.
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Hello,
I'm trying to connect to my uncle's computer. But every time I connect, the connection is immediately disconnected and a message is written that TeamViewer has detected that it is for commercial use, but this is not true. I just help my uncle for free, who is an older gentleman and doesn’t get too familiar with computers. Why is this happening to me?
Thank you.
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Same here. Been using TeamViewer free for years to help my now almost 86 year old mother and my girlfriend. Nothing changed in my usage of TeamViewer but since a week or so I cannot help my mother and my girlfriend anymore. 😭
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Been using teamviewer for years for helping my elderly mum mainly. Nothing has changed in my usage of TeamViewer but since a week or so I cannot help them anymore. I get the message of supposedly using it commercially. Not!
Heeelp! 😱
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Hi I have used team viewer for years to sync mine and my son's baseball stats. I am retired and have never had any problem with TTV until today. I keep getting logged out with suspected commercial use. I have no commercial activities so am mystified. I tried the resetting form but no help. Cheers Paul
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Im using Team viewer with the free licence why it keeps me kicking me out of the session?
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In the meantime while waiting, I have switched to an app called **Third Party Product**. It is free and works great.
I still hope that team viewer will help all of us. I have submitted the reset request as well but no luck.
My mother is law is 100 and I have used team viewer for her all through the pandemic.
I have never used it for any commercial or professional items, and have never cheated on that.
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[removed per community guidelines]
One idea TV may wish to consider is providing a limited plan for personal use. So for example a plan that limits only one connection at a time and that times out after say 30 minutes (with a reconnection after say 5 minutes). This would effectively stop 99% of free commercial use but still allow personal use. It would save a lot of heartache - both for genuine personal users and the TV support team.
How about it mods? Perhaps you can forward this idea to TV Management? 😉
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Guys,
My account has been banned due to commercial purposes. However I am using it for connecting to my home PC (without screen). I have already filled in the request to reset my account, however I haven't got any reaction to this request (reset-management).
What do you guys suggest to reset my account?
Thank in advance folks!
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I have been flagged for commercial use, I filled form out 5 days ago. NEED HELP
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can i get a answer soon
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i have 2 PC, one laptop, one smartphone.
I don't can connect, because he ask time is out
I don't have printer for print pdf file
I need connect to my pc urgently!
I try change regedit - dont' wrok
i don't try change pc name in panel setting, becuase i use this name in local network
teamwiewer id: **Do Not Post TeamViewer IDs**
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i load pdf without sign and date, i think - this too not work for me.
I don't know how i connect to pc now
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3000 rub is very big for connect to pc in other room
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PC 2 has not monitor
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how can i get 5 minutes for connect? i can install alternative teamviewer program
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i can connect about 1 minute, after it's disconnect! i can't install any program 😪
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TeamViewer extort money for me, help
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How i can load electinicaly signed pdf, i dpnt' can load now!
I install **Third Party Product**- it's free!
goodbye, teamviewer
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If you add more cheaper tariff for personal use it will be better
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Huh!?
My comment did not mention a competitor. In fact I specifically worded it so I did not (as of course I want to respect TW community guidelines). Indeed my comment was aimed to be positive about the free plan that TW offers - by making the point of how expensive an alternative is. Methinks your moderation is not well directed. 😏
But nice to see this thread is getting the attention of the TW moderators. What did you think of my suggestion about a limited free plan so as to avoid all the heartaches? Feel free to private message me if you feel shy in responding publicly.
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Hi there my teamviewer is getting false commercial pop up. I use it for personal use when connecting to my own pc
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Can someone at teamviewer help me get my free license fixed? I keep getting knocked off after 1 minute, and I only help family. Who do I contact?
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