Commercial use - Connection time out
Comments
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I filled out the form but it DOES NOT generate the pdf. What can be done???
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and get the message "unfortunately, we will have to limit your usage of TeamViewer because the usage pattern suggests that you have been supporting others professionally"
I have been using the free version for a number of years solely to help friends (one is 88-years old, with very little knowledge of computers) and have never received any payment.
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Hi All,
How can I remove restrictions on my account?
I only use TeamViewer in a home environment, I don't use it in business.
BR,
Peter
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Hello,
I use the program non-commercially. Teamviewer blocks me and wants me to pay for the license. At the same time, using teamviewer non-commercially is a free.
I only have a short connection which is unusable. Can it be fixed?
Thank you.
Lukáš Rybka
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It is always giving me a sign that I am using teamviewer as a professional service and it is not like that. I really need to resolve this and there is no way to contact the company to let them know this issue! Also is very expensive to pay this service here in my country and I am not using it proffesionaly.
Thank you
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I submitted the form two days ago and haven't heard from them. For the time being I simply can't use it because of the timeout issues.
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Hello,
I've been waiting a little over a year for a commercial use reset so my son can help me with my phone. There's no way of submitting a new form, and no way to contact help.
I feel like my only option is to complain to the state office of fair trade because TeamViewer is offered for free for non-commercial use, but I can't use it. That seems like overkill, but there is no other option.
Does anybody have any idea how to get a commercial use reset done, or do they not do them any more?
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I haven't used teamviewer for a short while but when I tried to connect to my daughters laptop to help her with a problem it kicked me off after a few mins and now says I look like a business and need to buy a license!
I use it to help my family and 2 friends when they have PC problems as well as connect to a few of my own SingleBoardComputer's in my house.
How do I get around this as I can't even find any way of contacting Teamviewer support for help (it just sends me here!)?
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Hi,
i've done it using my cellular today, chrome. Same result.
My provider : Orange.
Regards,
TAJABOA
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TV has marked my user as potential commercial user. This is not so and I I have filled out the Reset Management claiming I use it for private purposes only (accessing a pc on another floor running Logitech Media Server (music)(
After completing the form I try to send it via the button "Generate and upload PDF". But nothing happens. The form just dies with no explanations. What am I doing wrong?
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**beep**
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hi,
im using team viewer like once a year or so, when I travel for my vacation in the summer,
this time I tried to connect to my home computer and Im in, but it tell me that it identified that this account been used to support others and it limit my account
**beep**
how can I talk to ? how can I change that, im for sure not doing that not even using it much
or should I switch to some other system ?
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I use Team viewer only to manage my old parents computer and now team viewer don't allow me to connect.
But In 2020 while covid lockdown, I had to use my personnal computer to work. And I used a vpn for connecting to my company network.
One day I used TV a long time while configuring my parent remote computer and maybe the remote plus the VPN trick the auth system.
It's possible my company use TV for admin too.
Is there a way to get back a free licence or is it dead for good ?
I uninstall my version, use the direct launch, it's the same.
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Free version says I'm using as Commercial.
Why do I keep getting this?
I am using it at home to talk to 2 PCs and keep getting a message saying I'm using it as commercial?
Graham
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Hi!
I am wondering if you could advise me about an issue with my account access. I am using TeamViewer for non-commercial use between my phone and my personal computer/server during my holidays. For some reason from yesterday I got a message every time to connect that is detected a commercial use to my account and I can have only a limited access. I don't know why it believes that I have commercial use but it is true. How can I resolve this issue please?
Thanks
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Hello
Im having issues to connect from my laptop to my home pc. It keeps disconnecting after about 5 minutes. I get a message that the season was timed out.
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I filled in the PDF for noncommercial use last week to continue private usage.
But nothing happend until now. When i Try to fill and submit the docoment again i get only my last document to download.
How can i clear the request and fill in again to ensure my data are valid entered and how fast did i expect a reaction
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I have Teamviewer closed, as they think I use it commercially. I dont do that. I don't know where they get that opinion from, but they use the con for a few friends and family and don't make any money from it. have used it twice in 2022.
I have tried to find a mail ade. for some support, but it's only the paid version.
The site has so many options and designations that you have to be an IT geek :-) Couldn't find anywhere to contact them.
Anyone know another place you can write to them?.
Thanks in advance.
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Bump.
Please fix the important Windows 11 issues. Please test it on real hardware like elitedesk 805 g8 or so.
Connection to Windows 11 in a virtual Machine works good. Connecting from W10 Work PC to new W11 Home PC is horrible.
Screen stays black for a few seconds before you can login and gets completly black again after typing the password.
Changing optimization from speed to quality or vice versa and the screen should be viewable again.
Only parts of the startmenu are visible and moved like on seltzdesign picture. Hitboxes for buttons stay where they should be.
I can't scroll in the windows setting app. Scrollbar moves down but in teamviewer the windows stays like nothing happend.
Some sort of refresh or redraw system seems to be buggy.
Overall performance got also worse. Scrolling inside of Edge or Firefox is very laggy with W11 Elitedesk 805 G8. W10 -> W10 with Elitedsk 805 G6 works good.
With best regards
Orth
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So i host a game server from home and i have 2 friends help me and and work with me on it, its been great for 2 or so months but now they get disconnected after 3 mins or so, get disconnected asking to upgrade their account. Now i am not running a buiseness or anything of the sort its just general help with my server, how can i fix it so they can get back in undisturbed?
All our Teamviewers are upto date. Mine still at this time is working fine, but i need their help with my server.
Any fix for this?
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wrongly identified as commercial use - cannot send reconnect request. I fill in the form, click 'generate pdf & send' and nothing happens. Using Firefox without ad blocker and with caches etc cleared
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Hello,
Like a total dingus I submitted my request for reinstatement of private use with only one Teamviewer ID. I'm guessing this is why I'm still being flagged as 'Commercial Use Detected' on my media PC.
When I go to the 'Reset' URL all i can see is "Thank you your request was submitted succesfully" and the option to download my pdf. Is there anyway I can now submit a second ID at all?
Thank you all you wonderful bunch,
MM
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Hello,
I am new to using TeamViewer and all of a sudden I keep getting the notification "Sorry for the interruption. Unfortunately, we will have to limit your usage of Teamviewer
because the usage pattern suggests that you have been supporting others professionally." "Your TeamViewer" session has been timed out and will be closed.
I use mac OS system and have my iMac and Macbook pro linked together, but cannot use it on either device at this time.
I have tried to uninstall and re-install. This did not work.
Is there a way to get this reset?
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My TeamViewer Licence = Free For Personal Use
However, whenever I connect to one of my supported family / friends PC I receive a message to say my use has to be limited unless I purchase a licence.
Why has this changed, my use has always been personal.
Vaughn
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I'm having the same problem. I use my free license to help both my elderly parents with their computers. This keeps me from going to their house several times a week sometimes. Recently, when I tried to log in, TeamViewer said that it looks like I'm using the free version to make money and that I need a commercial license. I have never made a dime from this license. How can I get this streightened out?
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Hi,
for some reason you identify my account as biz usage, this is not correct,
what do I need to do/send to fix it ? who can I speak with , site does not help at all.
I cant use the product because of it, Im using it maybe once a year when im on vacation (as I am right now) and need to control my home laptop,
and maybe once a year to help my wife (if she is on a trip) or her parents' laptop , if they have a problem (so far never done that)
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This does not make sense, I am 83, have little computer knowledge and have long ago stopped working. How can I get Teamviewer to work properly again ? This happened while trying to help a friend (also 83) to get a rife program working on his laptop. thanks
Drifter.
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Hi I was helping my dad get back onto Team Viewer remotely. He's 90. by the time we got him logged on, I;d hit connect lots of times, and it looked like I was doing it professionally, so I got locked out and told to buy a license. can this be changed earlier than the usual amount of blocked time?
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I am a private user, having all my PCs in the house logged into my TeamViewer account.
TeamViewer works on every other PC/Tablet under my account, except the PC of my Wife where I constantly get a "it seems there might be a licensing problem with your connection partner" error.
How do I solve this ?
Thanks.
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