Commercial use - Connection time out
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I m using go to my pc.
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Ok, thanks, will try to learn and use0
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That's why I wonder if this is intentional. [comment removed per Community Guidelines - #6 - Just the facts, please]
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I get this warning seconds after logging in. I have tried to reinstall but it keeps happening. I am on the non-commercial licence. Any ideas?
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Good afternoon, after some use I was blocked by a tim waver on suspicion that it is used in commerce is not so the time the vimper is used for personal purposes! how to correct?
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I notice that Teamviewer don't answer any of these queries! Clearly not bothered!1
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@sam20e: I had the same problem (teamviewer set to "commercial") in the past. I submitted a "problem report" on a Sunday at 19:00 and had an answer when I checked on Monday morning: "Thank you very much for your message. I set your ID to private, non-commercial usage, because I believe you that you do only use TeamViewer for private use. So you are now able to use the free, non-commercial version again." I can't remember what facility I used to notify them. Right now I would try using the "I'm not happy" button in the "Feedback" section of Teamviewer.
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thank you @TheAncient
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Sam20e, gotomypc isn't paid ?
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I have submitted the request almost 10 days and did not get any reply. The teamviewer did not work. I just used for my personal research study. It is an awful experience. Hope the support team can solve this kind of problem soon.
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This is NOT a duplicate of the other thread named almost the same.
It appears that my ID [personal information removed by moderator] has wrongfully been associated as a business user. I use TeamViewer strictly for personal use, helping people close to me with their computers. I'm a software developer, so it's natural they turn to me when things start malfunctioning. Everything worked fine up until today.
I tried downgrading to v12 both on my end AND the client end, letting the client have the same software as I use, and the same phenomenon appeared. The client ID is [personal information removed by moderator].
This means that in my case, the problem is not related to version 13 at all. I have filed the case under the header TeamViewer 13 because there was no other suitable place for it, in my opinion.
/Thomas J. Ekman2 -
This may be of interest. I get this error on one of my PCs. I don't get it on the others, even though all my PCs are on the same account. I also get the error on the same PC when I log into my mom's account. If I use one of my other PCs, I can connect to this PC that gets the error. It stays connected and there is no timeout in less than one minute like if I connect in the opposite direction. So it's seems to be triggering this error based on the PC that is connecting, not the account or the PC that is being connected to.1
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Same issue for me and I'm recognized as a free user.... This is hapening since Friday
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I have the same problem since June 6th.
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Same issue. Diconnected after 57 seconds, and I am registered as free/non commercial user.
Should be a bug I guess which would need to be corrected ASAP.
Or if this is a manner to force users to pay a commercial version, I don't think it is a good idea to get every user angry...
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same here, but question any one of you. using windows 10 pro?
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yes im using win 10 pro
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No, I am using Windows 10 family. And same issue.
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I'm using windows 10 HOME
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same we all got issues. not just me.. look like they r forcing everyone to buy their plan. OR bug in there system1
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I am an individual user
IOS display business users
I occasionally use teamviewer to download files Can I change to a personal user? Thanks
My TeamViewer ID [personal information removed]
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The lifting of commercial restrictions
Not commercially available
Connect your personal computer
My TeamViewer ID [personal information removed]
Thank you0 -
@andsimYes, I'm using Win 10 Pro (1803 - Build 17134.81)
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my account is free and personal use but when i install in my laptop and login my account and access my home pc, session log out after few sec saying business trial. same account i login to my existing pc or to other pc, it doesnt not auto log out. I did install basic installation and personal use and at about teamviewer it shows FREE. any idea on how to resolve this issue.
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My account is also free and personal use
A few seconds after the session is written off the Business Edition
What should I do0 -
Same here, for some reason Teamviewer thinks I'm using this for business? But thi is wrong as I'm using this for personal usage only!
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The solution is already given.
here:
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I do not know why you told me that the 7-day test has expired. I only use the team viewer in a domestic way, but I our new notebook i can`t used team viewer because you thinks it should be the commercial versión, but it is not true. How can i go back? Thanks in advcane
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See this article:
I am just a free user too.
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All the computers I connect to are either mine, from my family or VMs in my computers.
All the activity with it is completely private (non-commercial).
I work in an IT company and we do have a Teamviewer Licence for Teamviewer 10, though I myself never use it as I am not part of direct technical support as I work in software development.
Could someone please remove the messages about 'Commercial' warning from my account... Clicking "ok" is annoying enough.
Even my 'work computer', is my personal computer.
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