link icon
Ask The Community

Duplicate Computer Name upon re-install

Hi Team,

We've just setup teamviewer to deploy to client machines via SCCM. This has mostly worked really well! The only problem i would like to resolve if possible, is when a re-image is performed, can I automate teamviewer to remove the old ID and allow to new one to add into out computers and contacts list? Currently I am getting a build up of old not used ID's with the same computer name. Automating this process is certainly what will work best with us in our current use case.

install program: 

msiexec /i "TeamViewer_Host.msi" /qn CUSTOMCONFIGID=[ID] APITOKEN=[token]="--grant-easy-access --reassign"

Any suggestions or support would be appreaciated



  • JeanK
    JeanK Posts: 6,222 Community Manager 🌍

    Hello @Damascus

    Thank you for your message.

    You can achieve this kind of result by creating a script with our API.

    You will find all the information you need in our documentation here: API Documentation

    Unfortunately, we cannot provide any support for the creation of this script. We only provide the documentation. ?

    I hope this could help. ?




    Community Manager


    Did my response answer your question? Help out others and select it as the Accepted Answer