team viewer license revert to free after tensor trial expired

ronnielee

hi

i had a premium team viewer license but i also  activated a trial license for tendor 2weeks ago to try out. but now the trial had expired. my *bleep* viewer license reverted to free !

how do i revert to my premium  license ? i cant find th3 previous activation email to activate my license. please help

JeanK

Hello @ronnielee

Thank you for your message. ?

I've removed your account from your Tensor trial and sent you the activation email again, so you can reactivate the Premium on your account. ?

You will find all the information you need about the activation in our Knowledge Base article here: How to activate your license 

If you need any further information, please let me know.

Cheers,

Jean

JeanK

Hello @ronnielee

Thank you for your message. ?

I've removed your account from your Tensor trial and sent you the activation email again, so you can reactivate the Premium on your account. ?

You will find all the information you need about the activation in our Knowledge Base article here: How to activate your license 

If you need any further information, please let me know.

Cheers,

Jean

ronnielee

Hi Jean

Thanks you very much !

Its worked now.

 

JeanK

You are welcome! I'm glad I could help. ?

See you soon in the Community! ?

Chhers,

Jean

h4nne5

Hi, i tried the teamviewer trial license which has now expired, can you help me revert back to free account? thanks