Adverts popping up in paid version
I am a paid subscriber for comercial use. Why do I regularly get popup ads? Yes there is a link saying dont show again but I should not be having this in the first place when I pay to use it. Pushing ads out to a paying customer is a sure fire way of alienating your customers and having them look at alternatives.
Best Answer
Answers
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Hello @RDPearson
Thank you for your honest feedback. ?
We have forwarded this internally to make sure your feedback reaches the right people.
We are sorry for the inconveniences caused. ??
Best,
Jean
Community Manager
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...and what's the solution? This is really annoying me too! ...for years!
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Hello @ts6,
Thank you for your message and welcome to the TeamViewer Community! 🙌
You can resolve this by submitting a ticket to our customer support.
Best regards
Jean
Community Manager
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I have absolutely had enough. These constant adverts are driving me bonkers. Cannot find a way to disable them (despite spending time looking). I pay a lot of money for this program without being bombarded with ads every time I use it. Have some respect for your paying customers and disable them by default. Ads come with the territory for free users. If this isn't fixed I'll be looking for a different solution when renewal time rolls around
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Hello @Whyyyyyyyy,
You can disable ads within your TeamViewer options.
You will find the Setting here: Extras --> Options --> Advanced --> Show advanced options --> under TeamViewer options un-tick the box for In-product marketing messages --> OK
Sorry for the bad experience. I hope you won't be bothered again.
All the best,
/JeanK
Community Manager
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I'm on version 15.29.4 and don't have that option. So annoying!
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